Refund, Return & Cancellation Policy

At Letchsaint, we prioritize your satisfaction. If you’re not completely happy with your purchase, our return, refund, and cancellation process is designed to be simple and stress-free.

Return Policy

We accept returns within 30 days of delivery, provided that items are unused, in their original condition, with all tags and packaging intact. You may request a return if:

• The item doesn’t match the description.
• You received the wrong item.
• The product arrived damaged or defective.

How to Return an Item

Choose one of the following return methods:

🔹 By Mail – Contact our support team at [email protected] to initiate a return. We’ll provide detailed instructions and a return authorization number.

🔹 In-Store – Bring the item along with proof of purchase to our store, and our team will assist you with the return.

Return Shipping Costs

We do not charge any return fees, but the cost of return shipping is the customer’s responsibility.

Refund Policy

Once we receive and inspect your returned item, your refund will be processed. The amount will be credited back to your original payment method within 5-7 business days.

Cancellation Policy

Orders can be canceled before shipment. Once dispatched, cancellations are no longer possible.

To request a cancellation, contact us immediately at [email protected].

Need Assistance?

Our team is always ready to help! If you have any questions, feel free to reach out:

📩 Email: [email protected]

Thank you for choosing Letchsaint—we’re dedicated to making your shopping experience smooth and enjoyable!

Letchsaint
Elevating Fashion Since 2024